|
|
Frequently Asked Questions
|
|
Thank You for your interest in the QuicKey Leveler key leveling tool. Below are questions that we frequently encounter. If you have a question but don't see it below, feel free to e-mail us by clicking on the E-Mail button to the left or type your question in the comments field of the MORE INFO page.
|
Where can I buy the QuicKey Leveler and how much does it cost?
How big is the leveling tool and what does it weigh?
What is the QuicKey Leveler made of and will it damage the piano?
I don't level keys often, how can I try the QuicKey Leveler?
Will the QuicKey Leveler fit the piano whose keys I want to level?
How does the QuicKey Leveler level the piano's keys?
Normally, when I level keys, I am removing one key at a time, how is it possible to remove all of the keys at once?
Do I need any special key weights or "bean bags" when I use the apparatus?
What are the computer requirements to run the QuicKey Leveler Software program?
Can the data from the digital indicator be entered automatically into the program?
I don’t have access to a computer when I am at my customer’s site or in my shop, how can I use the QuicKey Levler Software program?
Where can I see the QuicKey Leveler?
What if I buy the QuicKey Leveler and find I don't like it?
Does the QuicKey Leveler have a warranty?
How long does it take to get the QuicKey Leveler?
Where can I buy the QuicKey Leveler and how much does it cost?
The QuicKey Leveler is sold directly to customers by The Leveler Company. We would be happy to provide you with a quote. Please click on the MORE INFO button on the left to request a quote.
Back to Top
How big is the leveling tool and what does it weigh?
The QuicKey Leveler comes in a storage case, with a handle, that is approximately 4"High X 9.5"Wide X 60"Long. The weight of the tool and the storage case is less than 25 pounds. The tool is easily broken down into manageable pieces and designed to quickly assembly to the piano.
Back to Top
What is the QuicKey Leveler made of and will it damage the piano?
The QuicKey Leveler is made of light weight durable materials that will provide years of service. Materials are corrosion resistant that will not rust over time. Pieces are precision machined for maximum accuracy and dependability. Special attention was made in the selection of materials that come into contact with the piano finish. These pieces are made of a non-marring material that will protect the piano's finish. Corners are rounded to further protect the piano.
Back to Top
I don't level keys often, how can I try the QuicKey Leveler?
The Leveler Company is offering units for lease. Its a great way to try the method without making the full investment. If you like the product and decide to purchase, the Leveler Company will apply a portion of the rental fee toward the purchase of a new unit. Click on the TRY IT button on the left for more details. If you would like a quote for a lease click on the MORE INFO button on the left.
The Leveler Company also offers a 30 day money back guarantee. If you buy the QuicKey Leveler and find that its not right for you, you may return for a full refund within 30 days from the time you recieve the unit.
Back to Top
Will the QuicKey Leveler fit the piano whose keys I want to level?
The QuicKey Leveler can be used on virtually any piano with key blocks that are at least 1-1/2" wide and have a vertical key rim (side pieces of the key cover). The tool can be adjusted four different ways so that the rail always sits correctly above the keys. Please click on the APPARATUS button on the left for more details.
Back to Top
How does the QuicKey Leveler level the piano's keys?
The QuicKey Leveler doesn’t actually level the keys; keys are leveled by removing or adding paper punchings under the keys at the balance rail and the front rail. What makes the QuicKey Leveler, key leveling tool, unique is that it tells the technician exactly how the punchings need to be adjusted under the keys. The QuicKey Leveler Software Program applies a sophisticated mathematical model to the data received from the QuicKey Leveler apparatus to determine how best to level the keys (adjust the punchings)with a minimum amount of work or disruption to the piano’s action.
Back to Top
Normally, when I level keys, I am removing one key at a time, how is it possible to remove all of the keys at once?
The patent pending method of the QuicKey Leveler system is based on a holistic approach to the leveling process. That is, rather than looking at just one key at a time all of the keys are looked at as a whole. The QuicKey Leveler method measures the exact position of each key and analyzes that position as it relates to each of the other keys. Comparing all the key positions to how the technician wants the keys to line up saves time; not only when leveling but also by reducing the likelihood that the keys will be over adjusted. Over adjusting the key's punchings will likely lead to further adjustment to the key action and creates unnecessary work. Reports tell the technician exactly how the punchings under each key needs to be adjusted, so all of the keys may be removed at once to allow access to the punchings.
Back to Top
Do I need any special key weights or "bean bags" when I use the apparatus?
No, the patent pending design includes a counter balance system that allows the technician to measure the key in the rest position without depressing the key. The technician depresses each key to get the dip reading. The QuicKey Leveler is unique in that no dis-assembly of the piano is required to analyse how "out-of-level" the keys are.
Look for the precision dip force attachment coming soon!
Back to Top
What are the computer requirements to run the QuicKey Leveler Software program?
The QuicKey Leveler Software program is now available in EXCEL format. EXCEL is a MICROSOFT application. Version 2003 or higher is required. The QuicKey Leveler Software Program comes on a CD. All data can be saved and reports printed like any other spreadsheet. Click on the SOFTWARE button on the left to view details on the QuicKey Leveler Software program.
Back to Top
Can the data from the digital indicator be entered automatically into the program?
Yes, there is an additional option called the Data Input Tool. The Data Input Tool links the digital indicator into your computer via a USB port. Rather than entering the data manually, a button is pressed and the data from the indicator is automatically entered into the program. This option eliminates the data entry step and assures accurate data entry. Please contact us for more details about this new option.
The Leveler Company is offering this option free of charge with the purchase of a new unit until 12/31/2008. This is a $450.00 value.
Back to Top
I don’t have access to a computer when I am at my customer’s site or in my shop, how can I use the QuicKey Levler Software program?
It may not be practical or convenient to directly enter the data from the leveling tool apparatus into the software program. More often than not, it is easier to just write down the data from the apparatus. Click on the DOWNLOAD button on the left to download a PFD Version of our Data Collection Report. This report can be printed from your computer and used to write-down the data taken from the apparatus in an organized manner.
Back to Top
Where can I see the QuicKey Leveler?
The Leveler Company will be displaying the QuicKey Leveler at the PIANO TECHNICIANS GUILD Annual meeting. We will also be visiting most regional conventions, and posting them here as they are confirmed. Click on the link for more information about the convention www.ptg.org
Back to Top
What if I buy the QuicKey Leveler and find I don't like it?
We want to know if you are having problems using the product. If you contact the Leveler Company with a problem within 30 days of purchasing and we are not able to resolve your issue; the Leveler Company will refund the full purchase price of the product.
Back to Top
Does the QuicKey Leveler have a warranty?
3 Year Warranty - Apparatus
The Leveler Company warrants the QuicKey Leveler Apparatus for three years against any defects in material or workmanship. The defective product will be replaced or repaired at no charge. This warranty does not include damage due to abuse or miss-use, cosmetic damage or parts lost or miss-placed during use. This warranty does not include those parts deemed as wear items.
1 Year Warranty – Apparatus Wear Items
The Leveler Company warrants the QuicKey Leveler Apparatus wear parts as given in the spare parts list for a period of one year from the time of purchase. The defective product will be replaced or repaired at no charge.
1 Year Warranty – Digital Indicator
The Leveler Company warrants the QuicKey Leveler Digital Indicator for one year against any defects. The defective product will be replaced or repaired at no charge. This warranty does not include damage due to abuse or miss-use, cosmetic damage or parts lost or miss-placed during use.
No aspect of this product warranty of this product is transferable to parties other than the original purchaser.
Back to Top
How long does it take to get the QuicKey Leveler?
The Leveler Company has units in stock in Illinois.
Back to Top
|
|
|
.jpg)
